Customer Journey Specialist
Field: Marketing– Location: Oss, The Netherlands – Contract type: Full-time
At REV'IT!, we have a deep-rooted drive: we want motorcyclists to enjoy their passion to the fullest. To achieve that goal, we try to learn something new every day. From each other, from our customers, from our data and... maybe also from you.
Do you thrive on creating seamless and engaging online shopping experiences? As part of our Direct-to-Consumer strategy, our e-commerce channel plays a key role in connecting with our customers. We are looking for someone who can optimize and elevate these online journeys, helping us provide an exceptional shopping experience across all touchpoints.
At REV'IT!, we live and breathe design,
performance, and innovation. These core values guide every decision we make and
bring something special to every role within our organization.
As a Customer Journey Specialist, you’ll play a vital role in shaping the online shopping experience for our customers. Your mission is to analyze, refine, and develop strategies that enhance every stage of their journey. By doing so, you’ll ensure that our online shop
reflects the same level of perfectionism and passion that defines every product
we create. Collaboration is key in this role. You’ll work closely with teams across the company, using data-driven insights to overcome challenges and implement meaningful innovations.
This is your opportunity to make a real difference—connecting with motorcyclists worldwide in smarter, more engaging ways. With the freedom to bring new ideas to life and the backing of a forward-thinking team, you’ll help us inspire riders across the globe.
As our Customer Journey Specialist, your focus will be on crafting meaningful and seamless online experiences across the motorcycling apparel landscape. You’ll:
This role is full-time (40 hours per week, 32 hours negotiable). You’ll report to the E-commerce & Digital Marketing Manager.
We’re looking for a proactive, data-driven professional with a passion for creating seamless customer experiences. Ideally, you’ll bring:
Most importantly… you bring enthusiasm, curiosity, and the drive to inspire every customer interaction.
Within REV’IT!, we embrace diversity. Currently, our team represents 15 different nationalities. Something we take great pride in! Because we work with so many different backgrounds to achieve our mission, our working language is English. That said, we are very proud of our Dutch roots. Should you be interested in one of the openings and prefer to apply in Dutch, then please don’t hesitate to do so.
Excited about the position and want to be a part of the REV'IT! team? We’re looking forward to hearing from you! Click on 'apply now' and send your CV and letter of motivation via the application form.
Any questions about this position or would you like to hear more about the benefits of being a REV'IT! employee? Don’t hesitate to contact us.
Mark Ceelen
HR Business Partner
+31 622 604 554
Or get in touch with him via viaWhatsApp.